[ Back to Dashboard ] 30 Aug 2016 
Support Center » Submit a Ticket » ViralinBox Support
Submit a Ticket
If you can't find a solution to your problems in our knowledgebase, you can fill in the fields below with as much detailed information as possible and send it to our support personnel.

Please allow us 24 business hours to respond to your inquiry. Make sure you whitelist helpdesk@reply2colin.com to ensure that you receive the notification emails. If you do not hear back from us, please check your spam box before you submit another ticket.

We recommend that you enter a Gmail or ViralinBox email address in the Email field so you are sure to receive our response via email. Make sure you have access to this email box first (e.g. do not use your ViralinBox email address as an Email if you do not have access to your email box). Make sure you mention the account details (email address or username) of the product in question so our team can easily locate your account and assist you with any matter you may have.

We DO reply to all tickets, so if you login with your info and check your current ticket after 24 hours, then even if you didn't get the email saying it was responded to, you will see the reply. Thanks for your patience and understanding!

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